A.OUR COLLECTION OF YOUR PERSONAL INFORMATION
1. Your privacy is important to us and we have taken steps to ensure that we do not collect more information from you than is necessary for us to provide you with our services and to protect your account.
2. Information including, but not limited to, user name, address, phone number, fax number and email address ("Registration Information") may be collected at the time of user registration on the site. And other similer information as well as some additional information about you such as your date of birth or other identifying information.
Additionally, in order for us to verify your identity, we may need to request from you valid proof of identification (e.g. in the form of a copy of your national ID card and/or driving license, passport, resident visa or permit).
3. In connection with any transaction and payments services, information, including but not limited to, bank accounts numbers, billing and delivery information, credit/debit card numbers and expiration dates and tracking information from cheques ("Account Information") may be collected to, among other things, facilitate the sale and purchase as well as the settlement of purchase price of the products or services transacted on or procured through the sites.
4. We record and retain details of users’ activities on the Sites. Information relating to such transactions including, but not limited to, the types and specifications of the goods, pricing and delivery information and any trade dispute records (“Activities Information”) may be collected when sale and purchase transactions are conducted on or facilitated through the site.
5. We record and retain records of users' buying and browsing activities on our platform including but not limited to IP addresses, browsing patterns and buyer behavioral patterns. In addition, we gather statistical information about the Sites and visitors to the Sites including, but not limited to, IP addresses, browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors (together "Browsing Information").
6. Registration Information, Account Information, Activities Information, Event Information and Browsing Information generally relate to business entities and are together referred to as business data (“Business Data”). Insofar and only insofar as they constitute personally identifiable data of living individuals, such information are together referred to as personal data (“Personal Data”).
7. It is mandatory for users of the Sites to provide certain categories of Business Data and Personal Data (as specified at the time of collection). In the event that users do not provide any or sufficient Business Data and/or Personal Data marked as mandatory, we may not be able to complete the registration process or provide such users with our products or services.
Finally, we may collect additional information from or about you in other ways not specifically described here.
For example, we may collect information related to your contact support team with our customer support team or store results when you respond to a servey.
We may also collect feedback ratings and other comments relating to your use of the site.
Where we aggregate personal information for statistical purpose, such aggregated personal information shall be anonymized.
B.OUR USE OF YOUR PERSONAL INFORMATION
If you provide any Personal Data to us, you are deemed to have authorized us to collect, retain and use that Personal Data for the following purposes:
1.Verifying your identity;
2. Verifying your eligibility to register as a user of the site;
3. processing your registration as a user, providing you with a log-in ID for the site and maintaining and managing your registration;
4. Providing you with customer service and responding to your queries, feedback, claims or disputes;
5. To facilitate communication between buyers and sellers on the site;
6. Performing research or statistical analysis in order to improve the content and layout of the site, to improve our product offerings and services and for marketing and promotional purposes;
7. If you voluntarily submit any information to the sites for publication on the Sites through the publishing tools, including but not limited to, Company Profile, Product Catalog and any discussion forum, then you are deemed to have given consent to the publication of such information on the site ("Voluntary Information")
8.For disclosures as may be required for any of the above purposes or as required by law or in respect of any claims or potential claims brought against us.
C. DISCLOSURE OF PERSONAL DATA
1.You further agree that we may disclose and transfer (whether within or outside the jurisdiction of the Janakistore.com entity that you are contracting with) your Personal Data to service providers engaged by us to assist us with providing you with our services (including but not limited to data entry, database management, promotions, products and services alerts, delivery services, payment extension services, and membership authentication and verification services) ("Service Providers"). These Service Providers are under a duty of confidentiality to us and are only permitted to use your Personal Data in connection with the purposes specified at B.1 to B.8 above, and not for their own purposes (including direct marketing).
2. You agree that we may disclose and transfer (whether within or outside the jurisdiction of the Janakistore.com Janakistore.com entity that you are contracting with), for the purposes specified at B.1 to B.8 above, your Personal Data.
3. When necessary we may also disclose and transfer (whether within or outside the jurisdiction of the Janakistore.com entity that you are contracting with) your Personal Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations for the purposes specified at B.8 above.
4. Any Personal Data supplied by you will be retained by us and will be accessible by our employees, any Service Providers engaged by us and third parties referred to at C.2 and C.3 above, for or in relation to any of the purposes stated in B.1 to B.8 above
5. All Voluntary Information may be made publicly available on the site and therefore accessible by any internet user. Any Voluntary Information that you disclose to us becomes public information and you relinquish any proprietary rights (including but not limited to the rights of confidentiality and copyright) in such information. You should exercise caution when deciding to include personal or proprietary information in the Voluntary Information that you submit to us.
6. We may share your Account Information with banks or vendors to enable your transactions on the site to be completed. In addition, we may use your Account Information to determine your credit-worthiness and, in the process of such determination, we may need to make such Account Information available to banks or credit agencies. While we have in place up-to-date technology and internal procedures to keep your Account Information and other Personal Data secure from intruders, there is no guarantee that such technology or procedures can eliminate all of the risks of theft, loss or misuse.
7. We may provide statistical information to third parties, but when we do so, we do not provide personally-identifying information without your permission.
D. ACCESSING, REVIEWING AND AMENDING YOUR PERSONAL INFORMATION
1. You can access and review your personal information in the My Account section of the Site.
If your personal information changes in any way or is incorrectly presented on the Site you should immediately update or correct your personal information (as applicable) by accessing the My Account section on the Site or, alternatively, by contacting our customer support team.
The "Customer Support" link at the top of each Site webpage contains our customer support email and phone details.
2. Please note that we shall retain your personal information during and following the end of your use of the Site as required to comply with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.
In accordance with the applicable laws, we reserve the right to charge you a reasonable fee for the processing of any data access or correction request.
The Sites and their contents are not targeted to minors (those under the age of 18) and we do not intend to sell any of our products or services to minors. However, we have no way of distinguishing the age of individuals who access our Site. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact our Legal Department at the address set out in paragraph D above to remove the information.
F.THIRD PARTY WEBSITE LINKS
1.Like many websites, the Site uses 'cookie' technology (small computer files placed on your computer’s hard drive). When you go to particular website pages on the Site, the cookie identifies your browser with a unique, random number.
2.The cookies we use do not reveal any personal information about you. Cookies help us improve your experience of the Site and also help us understand which parts of the Site are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site.
We employ commercially reasonable security methods to prevent unauthorized access to the site to maintain data accuracy and to ensure the correct use of the information we hold.
For registered users of the Sites, your Registration Information and Account Information (if any) can be viewed and edited through your account, which is protected by a password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If you share a computer with others, you should not choose to save your log-in information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session.
No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.